At The American Mailbox, we proudly handcraft custom mailboxes designed to elevate your home’s style. Please review our shipping policy below:
Processing Time:
All mailboxes are custom made to order. Please allow 7-14 business days for production before shipment.
Shipping Method:
We ship via [FedEx/UPS/USPS – update with your carrier] with tracking provided once your order ships.
Shipping Rates:
Shipping costs are calculated at checkout based on your location and selected shipping method.
Delivery Times:
Estimated delivery is 3-7 business days after shipment, depending on your location.
Damaged Shipments:
We carefully package all orders, but if your mailbox arrives damaged, please contact us within 48 hours of delivery with photos of the damage and packaging. We will arrange a replacement or refund at no additional cost.
No Returns or Exchanges:
Due to the custom nature of our products, we do not accept returns or exchanges unless the product arrives damaged. Please verify all order details carefully before placing your order.